After using M1-R9-5900HX series models for a period of time, the wired network card solution cannot be recognized.

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M1-R9-5900HX 系列机型使用段时间 后,无法识别有线网卡解决方案.

  • 故障现象描述:

操作系统中不识别有线网卡,无法正常联网。Device Manager>Network adapters中intel Ethernet Controller (3) I225-V 出现黃色!号。

解决方案(请按以下步骤逐一排查):

  • 步骤1:尝试更新网卡驱动
  • 使用无线 网卡连接WIFI,打开浏览器,浏览器地址栏中输入以下网址,并下载最新版本的网卡驱动https://www.intel.com/content/www/us/en/download/727998/772068/intel-network-adapter-driver-for-microsoft-windows-11.html
  • 驱动下载完成后,解压并双击exe文件执行安装向导,等待安装完成后重启计算机测试网卡能否正常使用。
  • 步骤2:
  • 将计算机安全关机之后拔掉主机电源线,先不插上。
  • 直接按开机(SW)按钮尝试启动,把主板、电源适配器中余电放掉,此时因为没有插适配器电源线,并不能正常启动,闪灭之后稍等一会儿,重新插上适配器电源线。
  • 通过这种方法可解决因 静电问题,导致网卡无法正常工作 的故障。
  • 步骤3:
  • 移除 系统中最近安装的任何硬件。可能存在导致硬件冲突或兼容性问题的设备。
  • 步骤4:
  • 试用 新的 Cat 6 电缆,或更换确认正常的网线后测试
  • 步骤5:
  • 尝试 修复安装 Windows*。如果这项操作不起作用,请尝试全新安装 Windows*。
  • 如何安装Windows?
  • 可参考链接步骤安装Windows10/11:https://support.hystou.com/blog/2023/05/05/windows-11-10-how-to-create-and-use-installation-media-to-reinstall-windows-11-10-via-usb-drive/

如果在尝试上述步骤后问题仍然存在,请联系供应商提供进一步的解决方案。

作者: minipc

Our company is a reliable manufacturer and exporter of fanless mini computers, industrial computers, all-in-one computers and industrial tablet computers. Our products are exported to the European Union, America, Asia and other places, and enjoy a high reputation in the global market. In order to provide high-quality products and excellent services, our company has obtained reports and certificates approved by CE, FCC, RoHS, SGS, ISO9001, etc. Our goal is "innovation first, quality first, customers first, service first". We are committed to providing quality products, excellent service, competitive prices, fast response and timely delivery. We warmly welcome every customer to visit us and hope that both of us will work together to create a brilliant future. OEM and ODM orders are welcome.

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