Troubleshooting steps for computer not recognizing hard drives after expanding SSD/HDD

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  • 概述:当我们购买了新的SSD或HDD,扩展到计算机后出现无法识别硬盘时,可按以下步骤排查。
  • 一、硬盘安装

PS:安装硬盘时请断开计算机上所有IO数据线,特别是电源适配器,不能带电操作,否则可能损坏计算机或硬盘。

  • 1-1、2.5寸SATA硬盘:请确认SATA数据线和电源线是否安装正确,尝试重新拔插SATA数据线和电源线后测试。
  • 1-2、MSATA 硬盘:请检查MSATA SSD是否正确插入到对应的主板插槽。PS:MSATA插槽和MPCIE(全高)插槽规格一样很容易搞错,插入硬盘时请仔细查看主板插槽标记。
  • 1-3、M.2 硬盘:M.2 硬盘分为NVEM协议和SATA协议,有些机型M.2 插槽 支持NVEM协议和SATA协议,可以识别2种不同协议的SSD。有些M.2 插槽 支持NVEM协议SSD,在安装硬盘时请仔细查看产品说明书或咨询硬件供应商。
  • 二、BIOS中查询是否识别到硬盘
    • SATA协议硬盘查询方法(PS:不同的机型BIOS菜单可能存在差异,本博文步骤可供参考)
      • 2-1、按开关按钮后快速敲击键盘Del/F2键进入BIOS Setup,依次选择Chipset>PCH-IO Configuration>SATA And RST Configuration>查看Serial ATA Port0至Serial ATA Port0 5中有没有识别到硬盘名称及容量,如识别到硬盘名称和容量,说明硬盘安装成功。
  • NVME SSD查询方法:
    • 2-2、按开关按钮后快速敲击键盘Del/F2键进入BIOS Setup,依次选择Advanced>NVME Configuration,在该选项中是否识别到SSD名称。
  • 三、操作系统下初始化磁盘、新建分区
  • 3-1、进入操作系统(Windows10以列)桌面后,鼠标右键桌面左下角开始菜单,选择 Disk Management。
  • 3-2、进入Disk Management,提示初始化磁盘时点击OK,右键初始化后的磁盘选择New Simple volume…>Next>Next>Next>Next>Finish,分区完成后即可在This PC识别到新增的硬盘。

作者: minipc

Our company is a reliable manufacturer and exporter of fanless mini computers, industrial computers, all-in-one computers and industrial tablet computers. Our products are exported to the European Union, America, Asia and other places, and enjoy a high reputation in the global market. In order to provide high-quality products and excellent services, our company has obtained reports and certificates approved by CE, FCC, RoHS, SGS, ISO9001, etc. Our goal is "innovation first, quality first, customers first, service first". We are committed to providing quality products, excellent service, competitive prices, fast response and timely delivery. We warmly welcome every customer to visit us and hope that both of us will work together to create a brilliant future. OEM and ODM orders are welcome.

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